Terms of Service

1. Who we are

Talissa AI (“the Service”) is operated by Strava Ltd, a private limited company registered in Cyprus under number HE 453118, with its registered office at 11 Zinonos Sozou Street, Office 303, 1075 Nicosia, Cyprus (“we”, “us”). Contact: contact@talissa.ai.

2. What the Service is

Talissa AI is a messaging co-pilot for content creators and the agencies that manage them. It drafts replies to fans in the creator's voice and languages, keeps a memory of each fan, organises the creator's paid content catalogue, and prepares paid messages. It works today with OnlyFans and Fanvue (“Platforms”): Fanvue through its official API, OnlyFans through the creator's own browser running on our servers (section 7).

You use it from the web application at talissa.ai and from the chatter console, a desktop application for macOS and Windows (section 9). By default, every message is approved by a person before it is sent. Sending on the creator's behalf exists only if someone switches it on for that creator; selling on their behalf also requires the Autonomy plan (section 8).

Talissa AI is not affiliated with, endorsed by, or a partner of any Platform. The Platforms' own terms apply to your accounts there.

3. Eligibility and accounts

• You must be at least 18 years old and legally able to enter into this agreement.
• You must own, or be authorised by the owner of, every Platform account you connect to the Service.
• Agencies are responsible for the accounts they create for their creators and team members, and for holding each creator's consent to manage their account and their fan conversations.
• You are responsible for keeping your password and your sessions confidential. Tell us at once if you suspect unauthorised use.

4. Acceptable use

You agree not to use the Service to:

• create, promote or distribute content involving minors, non-consenting persons, or any content that is illegal where you or your fans are located;
• impersonate another person, deceive fans about who is writing, or make promises the creator does not intend to keep;
• harass, threaten or extort anyone, or contact people who asked not to be contacted;
• connect a Platform account you do not control, or evade a Platform's safety measures;
• reverse-engineer the Service, scrape it, or resell access without our written agreement.

We may suspend or close accounts that breach these rules, with notice where the law requires it.

5. Your content and your data

Your persona, your catalogue and your conversations remain yours. We do not keep your photos or videos: files you upload to build a paid bundle only pass through our servers on their way to your own Platform vault, and are deleted right after. Fan messages and the drafts written in reply are processed on our servers, in the European Union, by language models we run ourselves; no third-party AI provider receives them.

For fan data, you (or your agency) are the data controller and we act as processor on your instructions, under the Privacy Policy, which forms part of these Terms.

6. Human review and your responsibility

Drafts are suggestions. You decide what is sent, at what price, and to whom. A mass message (one message to whole OnlyFans lists) is never automatic: a person picks the lists, the content and the price, and confirms it before it is sent. Some messages never get a draft and always wait for a person: fans in distress, legal matters, anything suggesting a minor, requests to meet or to pay off-platform, complaints, and approaches from agencies or talent scouts. You are responsible for every message sent from your accounts, including messages prepared or sent with the Service, and for complying with the Platforms' rules on pricing, content and promotion.

7. OnlyFans: your server browser and your dedicated IP

OnlyFans has no public API. When you connect it, the Service runs a browser that belongs to that creator alone, on our servers, and reaches OnlyFans through a dedicated IP address that is never shared with another account. The creator signs in themselves, typing their password and any code into OnlyFans' own page: neither we nor their agency see or store them. That browser reads their inbox and sends the messages that were approved, inside the active hours they set, with a human-like delay.

• The dedicated IP is supplied by a third-party provider, in the country you choose when you order it. The country cannot be changed afterwards; a new IP can be ordered instead.
• The IP stays attached to the creator while their account is active. When a creator is frozen, its renewal stops and it remains usable until the end of the period already paid. When the creator leaves, it is released and never given to anyone else.
• OnlyFans may end the session at any time; replies then pause until the creator signs in again, and you are notified by email.
• Using a server browser on an OnlyFans account is your decision. It sends messages, and it also reads your account: your messages, your OnlyFans lists and your vault, only from your own account and only for the features you use. OnlyFans' terms restrict automated access to accounts and prohibit gathering information from OnlyFans, and OnlyFans may restrict or close an account it considers automated — for reading as well as for sending. That risk is yours (section 12); disconnecting OnlyFans in Platforms stops both.

8. Sending on your behalf (Autonomy)

Replies can go out without review, within limits you set: welcomes, small talk, re-engagement and a check-in after a purchase on every plan, and selling — sending a paid bundle a fan asked for — with the Autonomy plan. Sending on a creator's behalf is off by default and applies only where someone with the right to configure the creator switched it on for them; selling also requires that the account includes the Autonomy plan (or is in its free trial).

• You choose the situations it covers (for example welcoming a new subscriber, small talk, re-engaging a quiet fan, checking in a few minutes after a fan buys, selling a bundle when a fan asks for content) and the limits: maximum price, paid messages per fan and per day, and a confidence threshold below which a person decides.
• It never covers price negotiation, complaints, sensitive topics, anything flagged by the guardrails, fans above the spending threshold you set, or the messages listed in section 6. The conversation goes back to a person as soon as money enters it beyond your limits.
• Buying streak: for one hour after a fan's purchase, if nobody from your team is online (the console visible with recent keyboard or mouse activity, or the Inbox in use), selling may continue within its own limits (by default up to 6 sales, one every 5 minutes), in place of the per-fan daily limit; the spending threshold still applies. If someone is online, a person sells.
• Every message it sends records which rule approved it, who switched that rule on, and when. Any member of the team can pause it at once for a creator.
• On Fanvue, automatic sending goes through the official API. On OnlyFans, automated messaging sits outside the Platform's terms of use: the account exposed is yours, and turning Autonomy on is your choice and at your own risk. We are not liable for any action a Platform takes against your account because of it (section 12).
• If the Autonomy plan is removed, or the trial ends without it, the settings are kept but nothing is sold on its own until the plan is back. If the subscription ends, nothing is sent on its own at all.

9. The chatter console

The chatter console is a desktop application for macOS and Windows, signed by Strava Ltd, that your team signs in to with their Talissa AI accounts. We grant you a personal, non-transferable licence to install and use it for the Service while your account is active. It updates itself from talissa.ai, keeps only display preferences on the computer, and sends decisions to our servers; nothing about fans is stored on the computer.

10. Plans, trial and payment

• New accounts get a free trial of 14 days, without a card on file, with every feature including Autonomy. When it ends, drafts pause until a plan is active; nothing is deleted.
• Plans are billed monthly per creator seat; chatter accounts are free and unlimited. The Solo plan covers one creator, with one optional second OnlyFans page of the same creator billed as an extra line; the Agency plan is priced per seat with lower rates from 5, 10 and 20 seats, and the rate reached applies to every seat. The Autonomy plan applies to the whole account: every seat is billed at the Autonomy rate. Current prices are on the pricing page and in your account.
• The same figure is charged in US dollars or in euro: customers in the European Union are billed in euro, everywhere else in US dollars. Prices exclude VAT where applicable. Payments are processed by Stripe.
• Adding or removing a creator, or adding or removing the Autonomy plan, changes the amount pro rata for the rest of the period.
• If a payment fails, the Service keeps running for 7 days from the first failure while the payment is retried automatically; you can update your card from the Account tab at any time. If no payment succeeds within those 7 days, access is paused until one does. Nothing is deleted while access is paused.
• You may cancel at any time; access continues until the end of the paid period. Fees already paid are not refunded, except where the law requires it.
• We may change prices with at least 30 days' notice by email; the new price applies from your next renewal.

11. Availability and changes

We work to keep the Service available and improve it continuously, but we do not promise uninterrupted operation. Platforms change their interfaces without notice; features that depend on them may stop working until we adapt. We may modify or discontinue features with reasonable notice.

12. Liability

To the extent permitted by law, the Service is provided “as is”, and our total liability for any claim arising from it is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect losses, lost revenue, or for actions taken by a Platform against your account, including actions taken because the account was used through a server browser or with Autonomy switched on. Nothing in these Terms limits liability that cannot be limited by law.

13. Termination

You may close your account at any time from the Account tab or by writing to us. We may terminate these Terms for breach, or with 30 days' notice for any other reason. On termination we delete your data within 30 days, release the dedicated IPs and remove the server browsers, except what we must keep by law (invoices, security logs).

14. Governing law

These Terms are governed by the laws of the Republic of Cyprus. Any dispute that cannot be settled amicably goes before the courts of Nicosia, Cyprus, without prejudice to mandatory consumer rules where they apply.

15. Changes to these Terms

We may update these Terms. We will email account holders at least 15 days before material changes take effect. Continued use after that date means you accept the new Terms.

Questions about these Terms: contact@talissa.ai.